Terms & Conditions
Welcome to Souq. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Use of the Website
By using Souq, you confirm that you are legally capable of entering into binding agreements and that you will use the website for lawful purposes only. Any misuse of the website is strictly prohibited.
Product Information
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, minor variations or errors may occur. Souq reserves the right to modify product information or pricing at any time without prior notice.
Orders and Payments
All orders placed through Souq are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity. Payments are processed through secure and authorized payment gateways.
Shipping and Delivery
Delivery times are estimates and may vary depending on location and external factors. Souq is not responsible for delays caused by shipping partners or circumstances beyond our control.
Returns and Refunds
Returns and refunds are handled in accordance with our Refund and Returns Policy. Please review this policy before placing an order.
Intellectual Property
All content on Souq, including text, images, logos, designs, and graphics, is the property of Souq or its licensors and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
User Accounts
If you create an account on Souq, you are responsible for maintaining the confidentiality of your login details. Souq is not liable for any loss or damage arising from unauthorized use of your account.
Limitation of Liability
Souq shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the website or products purchased through it, to the maximum extent permitted by law.
Third-Party Links
Our website may include links to third-party websites. Souq has no control over and assumes no responsibility for the content or practices of these external sites.
Changes to the Terms
Souq reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws and regulations.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our official communication channels.